What is the check-in and check-out policy at Hotel Metropole?
Check-in is available from 15:00 and check-out is by 12:00.
75 photos
Hotel Metropole – A Favorite for Families in Lisbon
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Key details
About the Hotel
Praca D. Pedro Iv, 30, Lisbon, 1100-200,
- Steps from Rossio Square
Great
8.5
8.7
3.9
Rooms with Views
Hotel Metropole offers 36 air-conditioned rooms with balconies overlooking Rossio Square, the Alfama district, and the Castle of São Jorge. Each room includes a minibar, flat-screen TV with satellite channels, free WiFi, and a safe. Private bathrooms have a bath, shower, and free toiletries. Some rooms provide sparkling wine and chocolates, with Continental breakfast available in-room.
Dining and Bar
The lobby bar serves exclusive Portuguese wine brands. A Continental breakfast is available daily, and can be served directly in guest rooms upon request.
Leisure and Relaxation
Guests have access to complimentary wireless Internet throughout the hotel, a television in a common area, and babysitting/childcare services.
Central Lisbon Location
Located directly on Rossio Square, Hotel Metropole is 50 meters from shopping, restaurants, and nightlife. It is a 5-minute walk from Rossio Station, 1 km from Praça do Comércio, 0.5 km from Bairro Alto, and 1 km from Castle of São Jorge. The nearest beach is 15 km away. Public transport links are beside the hotel.
Hotel Services
Services include a 24-hour reception, 24-hour check-out, dry cleaning/laundry, complimentary newspapers in the lobby, and limo/town car service. Elevator access and wireless Internet in public areas are provided.
“Hotel Metropole certainly benefits from its prime position on Rossio Square, putting Lisbon's attractions within easy reach. The building itself exudes a vintage charm, amplified by antique furnishings and balconies overlooking the bustling plaza. Breakfast is a convivial affair, setting the tone for a day of exploring the city's cultural heart.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double or Twin Room Rossio Square view2 persons18 sq. feet2 Single bedsAir conditioningBathtubroom details
- Double or Twin Room2 persons14 sq. feet2 Single bedsAir conditioningShowerroom details
- Double or Twin Room Extra Bed2 persons16 sq. feet1 Double bedAir conditioningroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- Lift
- Key access
Services
- Room service
- Housekeeping
Dining
- Bar/ Lounge area
Children
- Cots
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Location
Praca D. Pedro Iv, 30, Lisbon, 1100-200,
Explore Lisbon
Local Experiences Near Hotel Metropole
Santa Justa Lift
6 minutes' walk
Neo-Gothic elevator offering panoramic views of Lisbon. Great for photos and an easy connection between streets.
Lisbon Cathedral
11 minutes' walk
Historic cathedral dating back to the 12th century. Its impressive architecture and beautiful rose window attract visitors.
Praca do Comercio
12 minutes' walk
Iconic square by the Tagus River, featuring stunning arches and lively atmosphere. Great for leisurely strolls.
Castle of Sao Jorge
14 minutes' walk
Historic castle with stunning views of Lisbon. Explore its walls and gardens, and enjoy a glimpse into the past.
Bike Rental in Alfama
5 minutes' drive
Experience Lisbon's streets on two wheels. Rentals available nearby, perfect for exploring the city's hilly terrain.
Yoga Classes at Jardim do Arco do Cego
10 minutes' walk
Relaxing yoga classes in a beautiful park setting. Classes for all levels, often held in the mornings and evenings.
Wild Beach Experiences
2 minutes' drive
Surfing and paddleboarding experiences available. Ideal for thrill-seekers looking to catch some waves near beach locales.
Flea Market at Feira da Ladra
15 minutes' walk
Explore local crafts and antiques every Tuesday and Saturday. Great for a leisurely stroll and unique finds.
Marisqueira Uma
3 minutes' walk
Traditional seafood restaurant known for its fresh dishes. Don't miss the signature seafood rice; reservations recommended.
A Licorista O Bacalhoeiro
2 minutes' walk
Casual eatery serving delicious cod dishes. Family-friendly atmosphere and renowned for its bacalhau specialties.
Restaurante da Calcada
3 minutes' walk
Rustic ambiance with a focus on Portuguese cuisine. Signature grilled meats and local wines enhance the dining experience.
El Rei D'frango
3 minutes' walk
Popular spot for rotisserie chicken and Portuguese classics. A casual option great for families or quick bites.
Bairro Alto
9 minutes' walk
Vibrant nightlife district known for bars and live music. Offers a diverse mix of entertainment options, ideal for fun nights out.
Cinema São Jorge
10 minutes' walk
Charming cinema showcasing independent and classic films. Features regular screenings and cultural events for all ages.
Fado at Clube de Fado
15 minutes' walk
Intimate setting for traditional Fado music performances. A unique cultural experience, often with dinner options available.
Workshop at LX Factory
10 minutes' drive
Creative hub with workshops and events in arts and design. Perfect for family-friendly fun or culture enthusiasts.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Metropole provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
24
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Stunning views
Perfect location
Friendly staff
Cons
Out-of-order lift
Guest reviewsbased on 644 reviews
Guy from France
Single
Double or Twin Room Rossio Square view
3 nights in October 2025
|
Reviewed: January 07, 2026
8.8/10
Great Location, Solid Breakfast
helpful staff square view good selection nice bonus
The staff helped me a lot . I had a square view room, it was great. The breakfast had a good selection of food. The lounge area offered views of the square, a nice bonus.
Street noise was significant because of poor window isolation.
Dining
8/10
Breakfast included a satisfying food choice, though some items tasted average. But I enjoyed fresh fruit and pastries. The breakfast area overlooks the square. It's a good way to start the day.
Location
10/10
The hotel's location is central. It allows easy access to many attractions and transport links. I found dozens of restaurants within a 5-minute walk of the hotel. This made dining very convenient.
Rooms
9/10
My room was spacious. It included comfortable beds, but the furniture seemed somewhat aged. The room was clean and tidy. A square view enhanced my experience. I really appreciated it.
Facilities
8/10
The hotel has a lounge area. It provided a space to relax. The lift operated slowly. It did not reach directly to the entrance. These aspects affected accessibility a little.
0 Helpful
|
Joshua from United Kingdom
Business traveller
Double or Twin Room
3 nights in October 2025
|
Reviewed: January 05, 2026
9.5/10
lovely stay, great location!
helpful staff large room varied bread
The staff was excellent and helpful. the room was a double or twin room. It was large and very clean. the breakfast included fresh fruit and varied bread. It was a great start to the day, i must say.
the elevator made some sinister sounds! it made me slightly nervous, it should be maintained properly.
Dining
9/10
The breakfast was substantial, with a generous variety of fresh fruit. Also they had tasty coffee and tea options. Every morning was a delight. the dining area was bright and well-kept.
Location
10/10
The hotel is in the center, easy to reach many sights on foot. The metro and bus stops were also conveniently close. this made exploring the area easy and efficient.
0 Helpful
|
Graham from United Kingdom
Couple
Double or Twin Room
4 nights in November 2025
|
Reviewed: December 12, 2025
8.7/10
Central Stay
helpful information breakfast variety easy access
The front desk staff offered helpful information about local transportation, it was much appreciated. Breakfast included a nice variety, it was a great start to each day. The location was perfect, with easy access to many dining choices nearby.
The shower drainage was not ideal and caused some minor overflowing issues.
Facilities
9/10
The hotel provided twin beds, which worked well for my travel needs with a child. The room included a balconywith good views. It added to the experience.
Dining
8/10
The breakfast service provided an adequate selection in a comfortable setting. I found the staff attentive and the atmosphere conducive to a pleasant meal.
Service
9/10
The staff were generally kind and professional, particularly at the front desk. The manager was accessible and provided personal attention to guest requests, this made for a cute atmosphere.
0 Helpful
|
Mark from United States
romantic double room
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
friendly staff fresh juice
the staff were friendly and helpful. breakfast offered fresh orange juice. the juice was very refreshing. it started my days well.
the elevator made strange noises.
0 Helpful
Gilles from France
Single
double or twin room
4 nights in August 2025
|
Reviewed: October 20, 2025
6/10
mixed experience
loud air conditioner old bathroom fixtures
the staff were helpful with directions.
the room was small and rather stuffy. the air conditioning was very loud, (it was difficult to sleep). the bathroom fixtures felt old, and the tub lacked a stopper, so i could not take a bath.
0 Helpful
Justin from Canada
Couple
Double or Twin Room Rossio Square view
3 nights in August 2025
|
Reviewed: August 26, 2025
9.5/10
amazing experience!
helpful staff free upgrade excellent tour
the hotel staff were helpful! i received a free upgrade to a room with a view. the front desk also recommended an excellent day tour that i enjoyed SO MUCH!!! the breakfast was included and very nice, a total bonus.
the shower fitting was too high for me to reach. it was a minor inconvenience, but still something to consider. i wish they would fix it soon!
Dining
9/10
The breakfast service offered a good variety and quality. I really enjoyed it! the staff ensured good service throughout the breakfast hours. the area was clean and well-kept each morning.
Location
10/10
The location is excellent. It is in a vibrant neighborhood!!! lots of restaurants and shopping opportunities are right outside the hotel doors. the rossio train station is nearby. i found a car rental agency in walking distance as well.
0 Helpful
|
Show more reviews
FAQs
About Hotel Metropole
How far is Hotel Metropole from Lisbon Portela Airport?
The hotel is located approximately 8 km from Lisbon Portela Airport, which takes about 15 minutes by car.
What room amenities can guests expect at Hotel Metropole?
Rooms include air conditioning, free Wi-Fi, flat-screen TVs, and minibars.
What are some nearby attractions when staying at Hotel Metropole?
Nearby attractions include the Santa Justa Elevator (0.5 km), Carmo Convent (0.5 km), and Castelo de São Jorge (1 km).
Does Hotel Metropole offer business services?
Yes, the hotel provides business services, along with free Wi-Fi in public areas.
Can guests request early check-in or late check-out at Hotel Metropole?
Requests for early check-in or late check-out are subject to availability and should be made directly with the hotel.
What features make Hotel Metropole suitable for leisure travelers?
The hotel's central location provides easy access to cultural sites, shopping, and dining options, ideal for leisure travelers.
What languages do the staff at Hotel Metropole speak?
The staff at the hotel speaks multiple languages, including English and Portuguese.
What scenic views can guests enjoy from their rooms at Hotel Metropole?
Rooms offer views of Rossio Square or the historic Carmo Ruins.
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